Hyper Tough 32-Piece Combination Wrench Set, Metric & SAE

Welcome to HelloCozyShop! Committed to quality service, our Shipping Policy ensures your orders are handled with care from placement to delivery.

Shipping Processing Time:

• Orders processed within 1-2 business days.
• No shipping on weekends or public holidays.

Free Domestic Shipping:

• Free standard shipping for all orders within the United States.

Delivery Estimates:

• Estimated delivery time: 3-5 business days.

Shipment Confirmation & Tracking:

• Receive an email with a tracking number once shipped.
• Tracking number active within 24 hours for shipment monitoring.

Shipping Carriers:

• Partnerships with FedEx and UPS for safe, prompt delivery.

Shipment Restrictions:

• Currently, no shipping to P.O. Boxes or APO/FPO addresses.

Shipment Delays:

• Notification of any delays as they occur.

Contact Us:

• For shipping inquiries:
• email Support@hellocozyshop.com
• or call +1 432-249-5860.

Return and Refund Policy:

Time Frame:

• 30-day return window from the purchase date.

Return Shipping:

• Free return shipping with a prepaid label upon request approval.

Restocking Fee:

• No restocking fee for returned items.

Final Sale Items:

• Items marked as final sale cannot be returned.

Eligibility:

• Returns valid for items that are damaged, defective, or broken upon arrival.

Return Conditions:

• Must be in original packaging and condition.

Return Process:

• Submit a return request through our website Contact Form.
• Follow email instructions for return completion.

Exchange Policy:

• Exchanges available for damaged, defective, or broken items.

Refund Method:

• Refunds issued to PayPal after item inspection and approval.

Lost or Damaged Items:

• Contact us immediately for damaged or lost orders.

Contact Information:

• For return/refund questions:
• email Support@hellocozyshop.com
• or call +1 432-249-5860.

1. What Payment Methods Are Accepted?

   • We accept payments exclusively via PayPal for secure transactions.

2. How Is My Personal Information Protected?

   • Your privacy is our priority. We use advanced encryption and security measures to protect your personal data.

3. Can I Amend or Cancel My Order?

   • Orders can be amended or canceled if done quickly after placement. Contact us immediately for changes.

4. What Is the Return and Refund Policy?

   • You have 30 days from purchase to return items in their original condition. Returns are free, and refunds are processed via PayPal.

5. How Are Shipping and Delivery Handled?

   • Orders are processed within 1-2 business days, with an estimated delivery time of 3-5 business days. We do not ship to P.O. Boxes or APO/FPO addresses.