We’re Here to Help

Have questions? Our hellocozyshop support is dedicated to providing you with the best shopping experience. Whether you need assistance with your order, have questions about our products, or have any other inquiries, we’re here to help.

Get In Touch

  • By Email: For support or any queries, email us at Support@hellocozyshop.com. We strive to respond to all emails within 24 hours.
  • By Phone: Need to speak with someone? Our customer service team is available at +1 432-249-5860. Call us between 9 am to 5 pm CST, Monday through Friday.
  • By Mail: You can also reach out to us : 770 Co Road SULPHUR SPRINGS, Texas 75482 United States
  • Live Chat: For immediate assistance, click on the ‘Live Chat’ button on the bottom right of your screen to chat with us. 
  • Frequently Asked Questions Before reaching out, consider browsing our FAQ section. It’s a great place to start for quick answers to common questions about shipping, returns, and product information.
  • Feedback Your feedback is important to us. If you have suggestions on how we can improve your experience, please let us know. We’re continually working to serve you better.

Thank you for shopping with us at hellocozyshop .

🌟 Experience Unparalleled Customer Support at hellocozyshop.com! 🌟

1. Personalized Assistance:

Live Chat Support:ﾠHave a question? Need guidance? Tap the live chat button on our site and get help from our friendly support agents.

Email Correspondence:ﾠFor detailed inquiries or if you prefer written communication, reach out to us atﾠSupport@hellocozyshop.com. Expect a thorough, personalized response to address all your concerns.

2. Hassle-Free Help:

Contact Information at Your Fingertips:ﾠEasily find all the ways to contact us on our dedicated 'Contact Us' page. Whether it's by phone atﾠ+1 432-249-5860ﾠor through our email, we're ready to assist you.

Comprehensive FAQs:ﾠOurﾠFrequently Asked Questions (FAQs)ﾠsection is designed to provide quick answers to common queries, saving you time and enhancing your shopping experience.

3. Post-Purchase Peace of Mind:

Returns:ﾠIf your purchase isn't perfect, our 30-dayﾠreturn policyﾠensures a stress-free resolution. We even cover the return shipping.

Tracking Your Treasures:ﾠAfter your order is shipped, we provide aﾠtrackingﾠnumber so you can monitor your items' journey to your doorstep, ensuring you're informed every step of the way.